Effective Date: January 1, 2025

Happy Pane Window Cleaning ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://happypanewindowcleaning.com (the "Website"). Please read this policy carefully. If you do not agree with the terms, please do not access the Website.

1. Information We Collect

We may collect personal and non-personal information when you interact with our Website, including but not limited to:

• Personal Information: Name, email address, phone number, and address when you fill out a contact form or request a quote.
• Payment Information: If you book services online, we may collect billing details (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, pages visited, and other analytics information via cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and manage our window cleaning services.
• To respond to inquiries, schedule appointments, and send service updates.
• To improve Website performance and user experience.
• To comply with legal obligations and enforce our terms and policies.
• To send marketing communications, only if you have opted in.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it under the following conditions:

• Service Providers: Third-party vendors that help us operate the Website and provide services (e.g., payment processors, scheduling software, and analytics tools).
• Legal Compliance: When required by law, court orders, or to protect our rights.
• Business Transfers: In case of a merger, sale, or acquisition of the business.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to disable cookies; however, this may affect the Website’s functionality.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Requesting access to or deletion of your data.
• Opting out of marketing emails by clicking the "unsubscribe" link.
• Updating your information by contacting us.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Happy Pane Window Cleaning
236 Ellsworth Circle, Saint Johns, FL, 32259
happypanewindowcleaning@gmail.com

(904) 901-7757

By using our Website, you consent to this Privacy Policy.